Cluster Box Units for Centralized Mail Delivery
Answer: There is a Light Kit that is designed for use with a Centralized Mail Station.
Question: Do high-security cluster mailboxes come with private locks?
Answer: Thanks for your question. High-Security Cluster Mailboxes have optional private locks for post office use, or you can purchase the CK25750 Conversion Kit.
Question: do the cluster boxes come with hardware to mount to ground?
Answer: No, that hardware has to be inserted in the concrete when it is poured. You will need to purchase it from a local hardware store prior to installation.
Question: Is there a wireless cluster mailbox alert system to know if the mail has been delivered? I live 6 streets from our cluster mailbox location.
Answer: Not that we are aware of. None of our cluster box manufacturers make one at this time.
Question: We have approximately 120 boxes housed in cluster style fixtures and would like to cover them with a roof in order to protect customers and mail from direct rain. Do you represent or recomend any such covers?
Answer: The Vario Shelters can be used with out the casings and will provide the shelter you are seeking. They are available in various sizes.
Question: Do you sell replacement locks
Answer: Yes we do. Let us know who the manufacturer of your cluster box is and we will provide you with the correct item code for ordering.
Question: I am looking ofr digital combination cluster boxes to be used in a University environment for student mail mounted into a wall. We are looking for a quantity of 5000.
Answer: We are not aware of a digital combination lock on the market but we do have some alternatives to the old style combination locks. If you would like to know more, give us a call. 866-505-6245.
Question: Do you finance?
Answer: No, we currently do not offer financing; however, we do accept purchase orders in most cases.
Question: Where can I get the pins to go on the door?
Answer: We sell the Long Hinge Rod/Pin for Type III & Type IV. However, they are specific to each manufacturer. You will need to verify who your unit was manufactured by.
Question: I am looking for a 10-door CBU unit.
Answer: The USPS Cluster Box Units are only available in a 8,12,13, and 16 door configuration.
Question: Do you know of any cluster mailboxes that also open from the back for delivery?
Answer: A rear-loading CBU is no longer being made.
Question: Do you have used cluster mailboxes?
Answer: Unfortunately, no. We presently do not sell used items.
Question: Are the 29-door units USPS approved?
Answer: This unit requires approval from your local USPS. It is not ADA Compliant nor does it meet the 1:10 parcel locker to customer compartment ratio.
Question: Do you ship to Hawaii?
Answer: Yes, we do ship to Hawaii.
Question: Do you have a cluster mailbox with doorbell for 6 units?
Answer: The only mailboxes that have a push-button doorbell are the 6 Compartment Vertical Apartment Style Mailboxes.
Question: Do you have high-security 6-door CBUs?
Answer: No, high security is only available in 8, 12, 13, and 16 doors.
Question: How do I get new keys for my cluster mailbox?
Answer: You can either buy the key blanks and have them cut or you will need to buy new locks that will come with the keys.
Question: I need a 22-door cluster-free standing boxes.
Answer: Search code 3412D-22 to view the 22-door mailbox.
Question: How do you install the 3312R?
Answer: Please click the link to view the Installation Instructions. Thank you.
Question: I need two 17-door vanilla mailbox stations without the parcel box. Do you have these?
Answer: Please click the link to view the 17-Door Cluster Unit.
Question: Do you have a high-security cluster box for 3 or 4 customers. Can you supply one made of steel rather than aluminum? I have had three vandal break-ins.
Answer: The High-Security Pedestal-Mount Cluster Box Units only come in configurations of 8, 12, 13 and 16 doors. We do have a Recess-Mounted High-Security Cluster Unit that comes in 4 doors and is made of steel. Please click the link to view the 4C Wall Mount 4-Door High-Security Horizontal Mailbox.
Question: Do you have any plexi sign holders that can be affixed to the CBU mailboxes?
Answer: No, unfortunately we do not have plexi sign holders for the CBUs, but we do have Custom Placards that can be ordered.
Question: What is the largest cluster available?
Answer: The 29-door unit SKU: WL-4CPF24CFT8-29BM
Question: Where can I find the name at on the boxes?
Answer: The manufacturer name is normally located somewhere on the front of the unit, usually on the Outgoing Mail door or in one of the bottom corners.
Question: the magnet which allows the front of the mailbox to open is missing. How do we get another one?
Answer: Please call for assistance.
Question: I need an outdoor pedestal mailbox that has 5 doors and does not let rain water in. Which one fits these requirements?
Answer: Please search this SKU for the 5-door Commercial Box Unit: WL-3411D-05SANBM
Question: We have a mailbox that continues to be vandalized. The vandals rip the door off. Do you have anything that is hard to vandalize? Thank you.
Answer: Please view this Ultimate High-Security Mailbox to view our most secure and vandal-resistant residential mailbox. If you need a Cluster Unit, the High Security units are the most vandal proof. Thank you.
Question: Do the decorative mailboxes come with keys for the 16-unit Salsbury?
Answer: All cluster mailboxes come with keys.