Call Us: (866) 707-0008 - We Love Customers!
header-lineBulk Quotesheader-lineHelp Centerheader-lineTrack Orderheader-line
Free Shipping
Sign Up for Email Updates
Bulk Mailbox Discounts

 > How do I return an item?

How do I return an item?

You can return most items for up to 15 days after delivery. Please note that shipping costs are non-refundable. We do not accept returns on custom, as-is, or special-order items. Learn more about our return policy.

Want to return a gift? No need to let the gift giver know. As long as the order wasn’t placed through our retail partners (Amazon Marketplace, Walmart Marketplace, Best Buy), we will offer a store credit equivalent of the purchase price directly to you.

Returning process - just follow these steps:

  1. Prepare Return Item: Ensure that the item you want to return has its original tags and packaging; and that it has not been installed, used, or modified.
  2. Click Request a Return (form will open in new tab)
  3. Please enter your order number, brand of product, last name on order, reason for return, and email address.
  4. Click “Submit” at the bottom of the page.
  5. We will email you the address to ship the item back to and the Return Good Authorization (RGA) code.
    • Note: we have to get an Return Good Authorization (RGA) code from the manufacturer that will need to be written clearly on the exterior of the box so the return can be identified. Getting the RGA from the manufacturer unfortunately can take days. We will diligently work to get this RGA number from the manufacturer and as soon as it is obtained we will email it to you.
  6. Once the RGA number has been provided to you via email, you can ship the item back to us. If for whatever reason you can't ship the unit back to us, we can arrange to have the item picked-up, we will call to arrange a convenient time for you. You will be refunded for the order total minus shipping costs (for both outgoing and return shipping). Refunds will be credited to you within 24 hours after the item is received and inspected.

We're Here to help

Support Ticket
(preferred method)

Phone: (866) 707-0008

Fax: (619) 324-5809

    Haven't found what you're looking for? Give us a call! Toll Free: (866) 707-0008

    60,000+ Satisfied Customers

    and counting...privacy-guaranteed
    What Makes Us Different?

    With 16,000+ Satisfied Customers, our biggest asset is undeniably our team!. We have outstanding customer service reps that are some of the friendliest and most knowledgeable in the industry.

    We value our customer's time; because of this, we are committed to the easiest ordering process imaginable. As a result, past customers love our prompt service and delivery, our expertise, and easy checkout process.

    Even though we are known for easy ordering, we're constantly working towards creating an even easier checkout process that allows you to save more time and feel more confident in your buying decision.

    Lowest Prices - We work hard to cut marketing expenses, so that we can re-invest that money into lowering our prices. Our business strategy is knowing that if we can give you the best value on the internet, with outstanding service, then you'll tell your friends about us. In our opinion, this is the best form of marketing.

    High Quality Products - Our buying team works hard to make sure that every single product featured in our catalog and websites are of the utmost quality. If a manufacturer is producing low quality products, we won't feature them.

    Prompt Delivery - We value your time, so we work hard with our manufacturers to process your order within 24 hours. Often times, we can process your order the same day.

    Wall Mount Mailboxes Locking Mailboxes Commercial Residential