Answer: Most boxes go out within 3-5 days however we do offer overnight shipping and items will go out faster when this option is selected.
Question: Do you sell a replacement door for the white keystone series? if yes how much???
Answer: Unfortunately we do not.
Question: I purchased a mail box in the Keystone Series in the antique bronz color. According to the pictures, my mailbox is one of the original series. My problem is that the door falls off now when opened. A small rod that helps the door pivot and the springs are missing. Do you have replacement parts and if so, what would the cost be? I have tried to fix it but there is now ay to do that without your assistance withthe correct parts. Thank you for any assistance you can provide.
Answer: Replacement parts for the Gaines Keystone Mailbox are available through Gaines directly. Due to the fact that they manufactured these mailbox with three different hinges, it is best to contact them to verify what you will need exactly.
Question: Does anyone out there have a grey door for sale?
Answer: Replacement doors are available directly through the manufacturer.
Question: I just love your mailboxes but this is my dilemma: I have a mailbox now that is situated on a 1 & 1/2' pole. Is it possible to put your pole and mailbox over this pole or do I have to crack my cement and cement it in. Also, how much is the pole? And, do you have a lock box that goes inside the mailbox? Thank you so much for your feedback.
Answer: Hi, Mary. I would think that installing a new mailbox pole on top of an old one would be problematic and perhaps not too secure. The Keystone Series Deluxe Mailbox Post by itself is $351.94. As for locking, we do offer a lockable insert for the mailbox.
Question: Parts for Key Stone series post and etc.
Answer: Please click the link to view the Gaines Mailbox Parts. If you do not see the part that you need on this page, please call our call center at (866) 707-0008 to inquire about availability. Thank you.