Answer: Unfortunately, Whitehall Products does not offer replacement parts for their mailboxes.
Question: I have a Whitehall mailbox. The stick on numbers were destroyed in a hail storm. Do you sell the stick on numbers?
Answer: Yes, we do. Please click on the link to view the Whitehall Address Numbers.
Question: Are free standing mailboxes available?
Answer: Yes, please click the link to view our free standing mailboxes. Thank you.
Question: The screw that holds the door on my model #16018 mailbox broke on the left side. I thought this mailbox had a life time warranty. What will I need to correct this? It was purchased June 2007.
Answer: You will want to contact Whitehall directly.
Whitehall Contact Information
Hours operation are Monday to Friday 8:30am to 5:30pm EST.
Contact Customer Service
Question: I need a replacement bracket. How are right and left brackets labeled--looking at the door opening or the side of the post.
Answer: Actually the right and left are distinguished as if you were standing behind the mailbox looking towards the street.
Question: We have a streetside mailbox. It is the same standard one in our homeowners association. One of the pins fell out which holds the door (lid) closed. Can I buy replacement pins and get instructions on how to install. The box and post are still in very good shape. Please advise.
Answer: We do not sell this part. You can contact the manufacturer directly for assistance.