Bobi Mailboxes and Posts

About the Bobi Brand

The Bobi Company was founded in 1991 by two brothers in Finland and remained a leading manufacturer of contemporary, locking curbside mailboxes. They are known across Europe and the U.S. for exceptional craft, highest-quality materials, and unsurpassed style. In addition, the Bobi mailbox design is the very first 21st-century mailbox to be added to the Smithsonian National Postal Museum.

Bobi Mailboxes meet USPS and ADA (Americans with Disabilities Act) requirements.

Bobi Mailboxes FAQs

Mailbox Care and Warranty

Can Bobi mailboxes be painted?

Yes, you can paint your Bobi mailbox. However, this will void your warranty. Bobi has designed the zinc-plated, polyester-coated surface to withstand the harshest elements. With proper care and cleaning, it will last for years. If you decide to remove the protective coating and paint your Bobi, ensure the best adhesion possible by thoroughly cleaning and drying your mailbox, applying a primer, and only using paint designed for outdoor use.

What is the warranty for Bobi products?

We guarantee our Bobi products against defects in workmanship and materials under normal use and proper assembly for one year from your purchase date.

What do I provide to Bobi in the event of a warranty issue?

If you need to file a warranty claim for a Bobi product, email us a description of the defect and any images showing the same, along with proof of purchase (receipt, online store order confirmation, etc.). We will review your claim and reply within 1 to 3 business days.

How should I maintain my mailbox?

Mailboxes are often located by the roadside and exposed to traffic pollution and other impurities in the air. Together with rain, UV radiation, and winter conditions, these impurities strain the coating and the lock. We recommend annual maintenance to extend the lifespan of your Bobi mailbox. Here are some maintenance notes:

• Wash using a mild cleaning agent.
• Rinse well and dry the surface.
• You may polish a clean surface with car wax.
• A polished surface will repel dirt better. Note: do not use wax if your Bobi mailbox has a structural coating (flat black, for example).
• Lubricate the lock with a quality oil lubricant.
• Check that the letter plate and the access door move freely.

Bobi mailboxes are durable products. With regular care, they will stay sleek and functional for years.

How can I protect my product against harsh weather?

Bobi Mailboxes are made of zinc-plated steel with a polyester coating and are designed with a watertight seal around the access door to prevent water from entering the mailbox. Even so, we recommend you take these protective measures:

• Do not install mailboxes or posts in the path of sprinklers.
• If you mount your Bobi to a wall, install the mailbox under roof soffits or other protective barriers. While Bobi mailboxes will resist the weather, direct rain can infiltrate wall-mount mailboxes if installed in open areas.
• Keep your mailbox clean. We suggest wiping it down every season with a clean cloth and a mild detergent. This removes dirt and dust buildup.
• You may coat the polished mailbox finish with car wax (note: do not use wax on structural finishes). Because we don’t maintain a list of approved cleaners, we recommend you test a small, hidden area of your product before using any cleaner.
• If you want to install your mailbox into a wall or other structure, such as a masonry column, please consult a qualified carpenter or mason. Discuss the potential for water intrusion with a professional and ensure they install the mailbox to prevent water pooling and promote drainage.

Purchasing and Returns

Can I return my product(s) directly to Bobi Mailboxes?

No, we do not accept returns except under the conditions of a warranty claim. If you purchased a Bobi from one of our authorized retailers and wish to return it, you should request a return from that retailer directly. This will ensure faster results, as the retailer from whom you purchased will have your order history and any other relevant information.

Where do I find my invoice and purchase order number?

You can find this information on your Order Confirmation or packing slip and shipping label.

Mailbox Installation

Are Bobi mailboxes USPS-approved?

Yes, provided that you install your mailbox according to USPS regulations.

Place your Bobi mailbox on the right-hand side of the road in the mail carrier's direction of travel. You must install the mailbox to conform with state laws and highway regulations and ensure it is accessible to the carriers from their vehicles. Contact your local post office before installing the mailbox to ensure its correct placement and height on the street.

A curbside mailbox must bear a box or house number inscribed in neat numerals at least 1 inch high on the side of the box or the door if boxes are grouped. The mailbox may also bear the owner's name if desired.

Is mounting hardware included with my mailbox?

Yes, we include mounting hardware for both post and wall applications.

How do I install my new Bobi?

When installing your new Bobi mailbox, we recommend referring to the installation manual, which provides detailed instructions for the Round post and wall mount applications.

Can I mount my new Bobi to my existing post?

It is possible, but some modifications may be required to meet USPS requirements. It will usually depend on the existing post specifications.

Key Blanks, Parts, and Accessories

Are key blanks available in-store?

Yes, we distribute key blanks through our authorized retailers.

Can I get my mailboxes keyed alike?

No, at this time, we do not offer the option to key multiple mailboxes using the same lock. However, you could consult a local locksmith if you want to have this done.

How many keys come with my mailbox?

We include three (3) keys with your Bobi mailbox.