Mayne ZERO Program Return Procedure
Thank you for choosing Mayne Products at BudgetMailboxes.com! We are certainly sorry that your purchase did not work out as you had hoped. In order to make the return process as quick and seamless as possible and your credit issued promptly, please follow the steps below when completing your return.
1. Contact us within 30 days of receiving your item(s) to obtain a Return Authorization Number (RA#).
2. We will respond with an RA# and links to printable pre-paid return labels. Simply print these labels, affix them to the items for return and take them to your closest UPS drop-off location.
3. All products must be returned in their original packaging (poly bag and box) and must be unused and in re-sellable condition. Please place the product in the poly bag first and then back into the cardboard box and seal well with packing tape. When returning Mayne Window Boxes, please ensure that the steel wall mount brackets are placed in a separate plastic bag to avoid possible damage to the product.
Customers who return used or damaged product or poorly packaged items may be denied credit or may be subject to additional processing fees.