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Shipping & Delivery

How Do I Check My Order's Status?

NOTE: We update order status as soon as we receive it from the shipper. If you have any question about your order's status, give us a call or chat with one of our customer care reps.

How Will My Order Ship?

We will ship your order using the fastest, safest, and most reliable method possible. Every product on our site has been carefully selected to ship by a particular shipping method in order to provide you with an optimal delivery experience. When your order ships, we will notify you via email. Included in your email will be a tracking number for your shipment. We encourage you to track your package online or on the phone with the carrier. Most companies can provide an estimated delivery date. Be sure to contact us if anything seems unusual with the progress of the shipment. You can also track your packages via My Account, if you registered an account when placing the order. Please note we cannot ship to P.O. Boxes or Military APOs.

We have various methods of shipment available: Standard Shipping, Curbside Delivery with Liftgate, and Lift Gate & Driveway Delivery.

Standard Shipping:  If chosen, the delivery will be via UPS or FedEx ground, or potentially via freight line depending on the size of the package. If the package is shipped via freight line, then the customer will need to offload the package from the back of the truck. Note: the truck driver is not responsible for offloading merchandise.

Curbside Delivery with Liftgate:  Only applicable for products that are too large for UPS or FedEx and, as a result, ship via freight line. If chosen, the merchandise will be offloaded from the freight truck by a liftgate. The truck driver is not required to move the merchandise beyond the "curbside".

Lift Gate & Driveway Delivery:  Only applicable for products that are too large for UPS or FedEx and, as a result, ship via freight line. If chosen, the merchandise will be offloaded from the freight truck by a liftgate and delivered to the driveway or garage, but not inside the residence or building.

About Estimated Shipping Times

At Budget Mailboxes we do our best to provide you with accurate shipping times for our products. The times are estimates only.

The "Usually Ships In" time-frame is provided to Budget Mailboxes by each manufacturer and is an estimate of the average number of business days it takes the manufacturer to process your order and ship the item from their warehouse. These shipping times are not a guarantee. If you have a time sensitive project we recommend that you call a sales specialist at (866) 707-0008 or Live Chat and arrange expedited shipping.

Products marked "In Stock" are items that we have in stock or the manufacturer has provided us a real time inventory feed for. These items normally ship from the warehouse within two business days, however these products are subject to prior sale and availability and lead times are not guaranteed.

Occasionally, items shown to be in stock or available get pre sold, in this case, you will be sent a email notification that your item is on backorder, you have the option to continue to wait for that item, cancel your order for a full refund, or select a different item to order. Custom made products can have varying ship times and we recommend ordering custom products well in advance to avoid project delays

Free Shipping?

Items marked FREE SHIPPING! on the product page will ship for free! In order to keep your costs easy to find each page has a shipping calculator for your convenience. This charge, if any, is indicated in your shopping cart and covers ground shipping within the continental United States. We won’t surprise you with any hidden charges or handling fees. The price you see in the shopping cart is the price you pay, with one exception: if you are shipping an order to Florida, we are required to charge sales tax. Beware of companies who mask their shipping charges and surprise you with prohibitive shipping and handling fees or oversize charges at the end of the checkout process. Make sure you know the total cost of your purchase when shopping around.

Exclusions: Certain products we offer do carry associated shipping charges either per item or per order amount. The total item shipping charges, if any, will be detailed in the shopping cart page prior to checkout.

Order Amount for promotional shipping doesn't include, and offer doesn't apply to, gift cards, bulk orders, applicable shipping charges, international fees, or sales tax. Shipping surcharge applies to AK, HI, and U.S. Territories. Some items have specific shipping charges and are not eligible towards the qualifying amount for the reduced shipping rates or free shipping. Other eligible item(s) in your cart at time of checkout will still count towards the qualifying total.

We keep it simple–our pricing is straightforward and all-inclusive, which saves you time and energy.

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