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Cluster Mailboxes for Centralized Mail Delivery


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Standard Cluster Box Units - USPS Approved
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What is a Cluster Box Unit?

A cluster box unit (CBU) is a free-standing, pedestal mailbox with 8, 12, 13, or 16 individually locked mailbox compartments and up to 2 integrated parcel lockers. Since all cluster boxes are USPS Approved, they are the most common community mailboxes on the market. They also come in six (6) different architectural colors and can be modified to fit any community design.

Choosing the right Cluster Mailbox (CBU)

Are you looking for the right cluster box to fit your needs? We can help! We offer a wide selection at the lowest prices to meet the needs of your next commercial or residential development project. If this is your first time purchasing a cluster box unit, below is some information you may find helpful. Of course, feel free to call us at (866) 707-0008 or open a chat window (bottom left of the site) with one of our reps if you need immediate assistance.

The Standard CBU is USPS Approved

The following CBUs are already pre-approved by the USPS:

  • The 8-Door
  • The 12-Door
  • The 13-Door
  • And the 16-Door (our best-seller and the best option for the value)

8 Door Cluster Box Unit12 Door Cluster Mailbox13 Door Cluster Box Unit16 Door Cluster Mailbox

We also offer a 4-Door unit with larger doors (model # 1570-4T5) and an 8-Door unit with 4 parcel lockers (model # 1570-8T6) that are also USPS approved. If you are unsure which of these options best suits your needs, feel free to call and speak to one of our product experts. They can help you find the right unit within your budget.

You can also see the same selection in High Security and Decorative options below.

The High-Security CBU (also USPS Approved)

While the standard cluster box is already built to prevent theft, the High-Security option can significantly reduce the risk of mail and identity theft. For these units, the master front loading door is built to prevent prying, making it nearly impossible for mail thieves to break open the master door. The High-Security also boasts a thicker, reinforced metal gate with a larger diameter hinge rod on all tenant doors. Additionally, they are equipped with a heavy-duty stainless steel pedestal.

The Decorative CBU (also USPS Approved)

Decorative CBUs are identical to the standard units with the exception of the Pedestal and Cap. For Auth-Florence models, you can choose either the Classic Decorative unit or the Traditional Decorative unit. For Salsbury models, you can select the Regency option. Images of these three options are displayed below.

Classic Decorative Mailbox ClusterTraditional Decorative Cluster BoxesRegency Decorative CBU

4C Pedestal Mailboxes

The 4C Pedestal mailbox is very similar to the CBU, but with one exception: the 4C Pedestal is not pre-approved by the USPS. These units will require USPS approval if they are going to be used for USPS mail delivery and outgoing USPS pick-up. We strongly recommend that you contact your local postmaster for approval of the 4C Pedestal Mailbox prior to completing your purchase. Feel free to call and speak with one of our product experts if you need more information.

CBU Accessories and Related Products

We offer a wide selection of cluster box accessories and related products. Among the best-sellers, we offer the standard USPS Approved Parcel Locker. You can select from either a 2-Parcel unit or a 4-Parcel unit, and in one of six color options to match your selected unit. Although standard numbering will ship the fastest, custom numbering is available.

Five Year Warranty

5 Year Product Warranty

Every cluster mailbox we sell comes with a Five (5) Year Warranty.

Florence Manufacturing provides a five (5) year Warranty on its products from the date of purchase from an Authorized Florence Dealer.

Likewise, Salsbury Industries covers defects in material and workmanship if reported in writing to them within five (5) years of the delivery date for any cluster mailbox.

Wide Tenant Boxes Accommodate Larger Envelopes and Magazines

Wide Box

Shown above: the 16 Door CBU Tenant Box (3 in. high)

Wide Box

Shown above: the 13 Door CBU Tenant Box (4 - ¾ in. high)

The CBU tenant compartment size is the current USPS Standard for centralized mail delivery. Under 4C regulations, the tenant boxes are wider so that all mail, including larger envelopes and magazines, can be delivered flat without any folding. There is also enough room in each tenant box for small-sized parcels.

What is included with the CBU?

What is included with the CBU?

The CBU cabinet and pedestal are packaged separately. Below is a list of components and hardware you will receive in each package.

Pedestal shipping box includes:

  • Template guide to locate the pedestal base anchors.
  • Rubber Pad to be installed between the ground and the pedestal base.
  • The Pedestal, fully assembled.

Cabinet shipping box includes:

  • Cluster mailbox and integrated parcel lockers.
  • Hardware kit in plastic bag (shipped inside the CBU compartment) that includes:
    • Pedestal hardware.
    • Tenant door keys.
    • Parcel keys and tags.
    • Installation manual.
  • Cleaning instructions.
  • Parcel door hardware (in a plastic bag inside the cabinet). This includes two (2) McGard screws and three (3) two-way screws, four (4) Arrow Lock nuts, and panel lock covers attached with temporary plastic fastener.

Need more info? Check out the video overview below.

Frequently Asked Questions

Question: Are there illuminated mailboxes in large cluster box design?
Answer: The outdoor solar lamp from Whitehall may be the closest outdoor lighting solution we have to fit what you describe. However, if you are purchasing new cluster mailboxes, these stucco mail centers can be configured with solar lamp toppers.

Question: Do high-security cluster mailboxes come with private locks?
Answer: Yes, high-security cluster mailboxes can be configured with optional private locks, or you can purchase the conversion kit for your existing units.

Question: Do cluster mailboxes come with the needed hardware to mount to the ground?
Answer: While they are not included by default, you can purchase four expansion or L bolts with your CBU mailbox. Just select the bolts you need from the options menu.

Question: Is there a wireless alert system to know if the mail has been delivered to my CBU? I live six streets from our cluster mailbox location.
Answer: Such a feature would be convenient, but it is not available at this time. However, it is a good idea for a future improvement.

Question: We have 120 tenant boxes in cluster style mailboxes and would like to cover them with a roof to protect customers and mail from direct rain. Do you represent or recommend any such covers?
Answer: Yes, the best solution we have is the outdoor Postal Kiosk by Vixen Hill. It is a prefabricated kiosk designed to house multiple units.

Question: Do you sell replacement locks?
Answer: Yes, we do. Let us know who the manufacturer of your cluster mailbox is and we will provide you with the exact item.

Question: Where can I find the hinge pins to install a CBU master door?
Answer: We sell the long hinge rod for Type III and Type IV mailboxes. However, they are specific to each manufacturer. You will need to verify who your mailbox manufacturer first.

Question: I am looking for a 10-door CBU unit. Do you have one?
Answer: The USPS Cluster Box Units are only available in a 4, 8,12,13, and 16 door configuration. However, you may be able to get approval for a 10 tenant 4C pedestal mailbox. Give us a call if you need more info.

Question: Are the 29-door units USPS approved?
Answer: Because the 29 door unit is a 4C pedestal mailbox, it requires approval from your local USPS. Note: it is not ADA compliant and does not meet the 1:10 parcel locker to customer compartment ratio, so please keep that in mind.

Question: Do you have a cluster mailbox with a doorbell for six units?
Answer: The only mailboxes that can be set up with a push-button doorbell are the 6 Tenant Vertical Apartment Style Mailboxes.

Question: How do I get new keys for my cluster mailbox?
Answer: You can either buy the key blanks and have them cut or you will need to buy new locks that will come with new keys. Give us a call for further guidance. We would be happy to help.

Question: How do you install the 3312R Regency CBU?
Answer: To start, you should already have a concrete pad location that meets USPS specifications. Once that is all set, please view our How to Install a Cluster Mailbox article. If you still have questions, please give us a call.

Question: Do you have a high-security cluster mailbox for 3 or 4 tenants? And can you supply one made of steel rather than aluminum? I have had three vandal break-ins.
Answer: The High-Security Cluster Box Units only come in configurations of 8, 12, 13, and 16 doors. However, we do have a recessed mailbox that comes with four tenant doors and is made of steel. Configure it as Free Standing if you do not intend to mount on a wall. Please call us if you need additional assistance.

Question: What is the largest cbu mailbox available?
Answer: The 16 Door with 2 Parcel Lockers and the 8 Door with 4 Parcel Lockers are the two largest USPS approved cluster mailboxes.

Question: Does the 16 tenant Salsbury cbu mailbox come with keys for each box?
Answer: Yes, all cluster mailboxes come with keys for each tenant box.

Cluster Mailboxes for Centralized Mail Delivery
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