Privacy Policy

Last updated: August 5, 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.
Business, for the purpose of the CCPA (California Consumer Privacy Act), refers to the Company as the legal entity that collects Consumers' personal information and determines the purposes and means of the processing of Consumers' personal information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers' personal information, that does business in the State of California.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to VENIA PRODUCTS LLC P.O. Box 104566 Pasadena, CA 91189-4566.
Consumer, for the purpose of the CCPA (California Consumer Privacy Act), means a natural person who is a California resident. A resident, as defined in the law, includes (1) every individual who is in the USA for other than a temporary or transitory purpose, and (2) every individual who is domiciled in the USA who is outside the USA for a temporary or transitory purpose.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: California, United States
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Do Not Track (DNT) is a concept that has been promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.
Personal Data is any information that relates to an identified or identifiable individual.
Sale, for the purpose of the CCPA (California Consumer Privacy Act), means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer's personal information to another business or a third party for monetary or other valuable consideration.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Budget Mailboxes, accessible from https://www.budgetmailboxes.com/
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Bank account information in order to pay for products and/or services within the Service

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies or Browser Cookies: A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.
Web Beacons: Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies (Session Cookies): These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features.
Cookies Policy / Notice Acceptance Cookies (Persistent Cookies): These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies (Persistent Cookies): These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference.
Tracking and Performance Cookies (Persistent Cookies): These Cookies are used to track information about traffic to the Website and how users use the Website.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service
To manage Your Account and registration as a user of the Service
For the performance of a contract and purchase transactions
To contact You with updates, newsletters, marketing or promotional materials
To provide You with news, special offers and general information about other goods and services
To manage Your requests and customer service inquiries
To deliver targeted advertising tailored to Your interests and/or location
For business transfers such as mergers, acquisitions, or asset sales
For other purposes such as data analysis, usage trends, and service improvement

Detailed Information on the Processing of Your Personal Data

The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.

Analytics Services

Google Analytics

Google Analytics is a web analytics service that tracks and reports website traffic
Data collected is used to track and monitor Service usage and may be shared with other Google services
You can opt-out by installing the Google Analytics opt-out browser add-on
Privacy Policy: https://policies.google.com/privacy

Hotjar

Provides heatmaps, session recordings, and user feedback tools
Collects user interaction data including mouse movements, clicks, and scroll behavior
Privacy Policy: https://www.hotjar.com/legal/policies/privacy/

CallRail

Call tracking and analytics service that monitors phone call conversions from marketing campaigns
Collects phone call data, caller information, call recordings, and attribution data
Tracks which marketing channels and campaigns generate phone leads
Provides call analytics, lead scoring, and conversation intelligence
Privacy Policy: https://www.callrail.com/privacy-policy/

A/B Testing and Personalization

Zoho PageSense

Website optimization and conversion rate optimization platform
Tracks user behavior, runs A/B tests, and provides website analytics
Cookie Policy: https://www.zoho.com/pagesense/cookie-policy.html

Customer Relationship Management

Zoho SalesIQ

Live chat and visitor tracking service for customer engagement
Collects visitor information, chat history, browsing behavior, and lead intelligence
Provides real-time visitor monitoring and customer support capabilities
Privacy Policy: https://www.zoho.com/privacy.html

Zoho CRM

Customer relationship management platform for lead and customer data management
Stores contact information, interaction history, and sales data
Privacy Policy: https://www.zoho.com/privacy.html

Marketing and Advertising

Facebook Pixel

Facebook's tracking tool that measures advertising effectiveness and builds custom audiences
Collects website activity data, conversion events, and user behavior patterns
Enables retargeting campaigns and lookalike audience creation
Privacy Policy: https://www.facebook.com/privacy/policy/

Facebook Signal

Enhanced Facebook tracking that provides improved measurement and attribution
Collects detailed conversion data and user journey information across devices
Supports advanced campaign optimization and audience insights
Privacy Policy: https://www.facebook.com/privacy/policy/

Facebook Conversion Tracking

Measures the effectiveness of Facebook advertising campaigns
Tracks conversion events, purchase data, and customer actions
Privacy Policy: https://www.facebook.com/privacy/policy/

Google Ads (AdWords)

Google's advertising platform for displaying targeted advertisements
Collects user interaction data, conversion information, and audience insights
Enables remarketing campaigns and custom audience creation
Privacy Policy: https://policies.google.com/privacy

Bing Universal Event Tracking

Microsoft's tracking technology for measuring Bing Ads campaign performance
Collects conversion data, user journey information, and campaign attribution data
Enables retargeting and audience creation for Microsoft advertising platforms
Privacy Policy: https://privacy.microsoft.com/en-us/privacystatement

Wicked Reports

Multi-touch attribution and marketing analytics platform
Tracks customer journeys across multiple touchpoints and marketing channels
Collects conversion data, customer lifetime value, and ROI attribution data
Provides comprehensive marketing performance analytics and reporting
Privacy Policy: https://www.wickedreports.com/privacy-policy/

Email Marketing

Klaviyo

Email and SMS marketing automation platform
Collects customer data, purchase history, and engagement behavior
Privacy Policy: https://www.klaviyo.com/legal/privacy-policy

Reviews and User-Generated Content

Yotpo Reviews

Customer content marketing platform for reviews, ratings, and user-generated content
Collects review data, customer information, product ratings, and engagement metrics
Enables customer review collection, display, and management
Provides review analytics and customer sentiment insights
Privacy Policy: https://www.yotpo.com/privacy-policy/

Security and Verification

reCAPTCHA

Google's anti-spam and bot detection service
Collects user interaction data and device information for security analysis
Privacy Policy: https://www.google.com/intl/en/policies/privacy/

Interactive Content and Media

YouTube

Video hosting and streaming service by Google
Collects viewing data, user interactions, and engagement metrics when videos are embedded or viewed
May track viewing history and preferences for personalized recommendations
Privacy Policy: https://policies.google.com/privacy

CCPA Privacy Rights

This privacy notice section for California residents supplements the information contained in Our Privacy Policy and applies solely to all visitors, users, and others who reside in the State of California.

Categories of Personal Information Collected

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or Device. The following categories of personal information may be collected:

Category A: Identifiers - Real name, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name (Collected: Yes)
Category B: Personal information categories listed in the California Customer Records statute - Name, address, telephone number, bank account number, credit card number, or other financial information (Collected: Yes)
Category D: Commercial information - Records of products or services purchased or considered (Collected: Yes)
Category F: Internet or other similar network activity - Interaction with our Service or advertisements (Collected: Yes)

Your Rights under the CCPA

California residents have the following rights:

Right to Notice: You have the right to be notified about categories of Personal Data being collected and purposes for use
Right to Request: You can request disclosure of information about our collection, use, sale, and sharing of personal information
Right to Opt-Out: You have the right to direct us not to sell your personal information
Right to Delete: You can request deletion of your Personal Data, subject to certain exceptions
Right to Non-Discrimination: You have the right not to be discriminated against for exercising your consumer rights

Exercising Your CCPA Rights

To exercise your rights under the CCPA, you can contact us:

By visiting: https://www.budgetmailboxes.com/privacy-policy/opt-out
By email: optout@budgetmailboxes.com

State Privacy Laws Compliance

We comply with applicable state privacy laws, including but not limited to:

Virginia Consumer Data Protection Act (VCDPA)

Virginia residents have rights regarding their personal data, including the right to access, correct, delete, and obtain a copy of personal data, as well as the right to opt out of the processing of personal data for targeted advertising, the sale of personal data, or profiling.

Colorado Privacy Act (CPA)

Colorado residents have the right to access, correct, delete, and port their personal data, as well as the right to opt out of the processing of personal data for targeted advertising, the sale of personal data, or profiling for decisions that produce legal or similarly significant effects.

Connecticut Data Privacy Act (CTDPA)

Connecticut residents have rights to access, correct, delete, and obtain a copy of their personal data, and to opt out of the processing of personal data for targeted advertising, the sale of personal data, or profiling.

Utah Consumer Privacy Act (UCPA)

Utah residents have the right to access, delete, and obtain a copy of their personal data, as well as the right to opt out of the processing of personal data for targeted advertising or the sale of personal data.

Exercising State Privacy Rights: To exercise your rights under applicable state privacy laws, please contact us using the information provided in the Contact Us section. We will respond to your request within the timeframes required by applicable law.

Children's Privacy (COPPA)

Children Under 13

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us immediately.

If We become aware that We have collected Personal Data from a child under 13 without verification of parental consent, We take immediate steps to remove that information from Our servers.

Parental Rights

Parents have the right to:

Review their child's personal information
Request deletion of their child's personal information
Refuse to permit further collection or use of their child's information

Data Collection from Children

We do not:

Collect personal information from children under 13
Allow children under 13 to participate in chat rooms, message boards, or other interactive features
Send email communications or newsletters to children under 13
Condition a child's participation in activities on the disclosure of personal information

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Do Not Sell My Personal Information

You have the right to opt-out of the sale of Your personal information. To exercise Your right to opt-out, please contact Us at optout@budgetmailboxes.com with:

Subject: "Do not sell my personal information"
Email body: Provide your 1) First and Last Name, 2) Email Address associated with your account, and 3) Phone Number

You can also opt out of personalized advertising by:

Website: Using NAI opt-out platform (http://www.networkadvertising.org/choices/), EDAA platform (http://www.youronlinechoices.com/), or DAA platform (http://optout.aboutads.info/?c=2&lang=EN)
Mobile: Enable "Opt out of Interest-Based Ads" (Android) or "Limit Ad Tracking" (iOS)

"Do Not Track" Policy

Our Service does not respond to Do Not Track signals. However, some third party websites do keep track of Your browsing activities. You can set Your preferences in Your web browser to inform websites that You do not want to be tracked.

Your California Privacy Rights

California's Shine the Light Law

Under California Civil Code Section 1798, California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for direct marketing purposes.

California Privacy Rights for Minor Users

California residents under 18 who are registered users can request removal of content or information they have publicly posted. Contact us using the information below, including the email address associated with Your account.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

Privacy Inquiries: https://www.budgetmailboxes.com/privacy-policy/opt-out
General Inquiries: https://www.budgetmailboxes.com/help
Email: optout@budgetmailboxes.com

This Privacy Policy was last updated on August 5, 2025 and complies with CCPA, VCDPA, CPA, CTDPA, UCPA, and COPPA requirements.