Shipping Information

How Will My Order Ship?

Thank you for your order! We will ship your order using the fastest, safest, and most reliable method possible. Every product on our site has been carefully selected to ship by a particular shipping method in order to provide you with an optimal delivery experience.

• When your order ships, we will notify you via email. Included in your email will be a tracking number for your shipment. We encourage you to track your package online or on the phone with the carrier. Most companies can provide an estimated delivery date.
• Be sure to contact us if anything seems unusual with the progress of the shipment. You can also track your packages via My Account, if you registered an account when placing the order.
• Please note we cannot ship to P.O. Boxes or Military APOs. We have various methods of shipment available: Small Parcel, Truck Freight - Back of Truck, and Truck Freight - Threshold:

Small Parcel

Whenever possible, we will ship smaller, lighter items via UPS, FedEx, DHL or USPS. These companies provide the fastest, most reliable method of shipping available for many items we sell. Depending on how close you are to the shipping warehouse, your item will arrive between 1 and 6 business days (1 to 10 business days for USPS) after it leaves the warehouse. We do not require an adult signature for deliveries; however, please note that the decision to leave your package without a signature is at the discretion of the delivery person. If you want an item left at your doorstep, the best thing to do is leave a note on your door asking the driver to leave your package with "No Signature Required." Be sure to include your name and tracking number on the note.

Truck Delivery

Many items on our website are too large and/or too heavy to ship via UPS/FedEx. Truck Delivery is different than standard UPS, FedEx, or US Mail in two ways: (1) Once your merchandise arrives at the delivery agent’s pick-up location, he/she will call you to set up a delivery appointment. Most truck delivery companies offer appointment windows (usually 2-4 hours) between 8:00 am and 5:00 pm EST, Monday through Friday; and (2) The products will be delivered to the driveway or outside curb of the delivery address provided upon purchase. It is the customer’s responsibility to transport the product(s) inside; however, several truck freight companies offer additional services to help move merchandise from the truck into your home or office.

At the time your merchandise leaves the warehouse, we will email you the tracking information and you can contact the shipper directly to inquire about additional shipping services. In this event, it is your responsibility to directly pay the truck delivery carrier for any additional services.

Please make sure that you inspect the package(s) at the time of delivery. If the box has any damage, or if there is any reason you are concerned with its packaging or delivery, please write, “Product Damaged” clearly on the sheet the delivery agent asks you to sign. This simply ensures that if there is any damage, it will be easy to take care of the problem, and your order will be fulfilled as soon as possible.

Truck Freight Threshold

This method is just like "Truck Freight - Back of Truck" (see above), with the exception that the truck freight company will deliver your order to the threshold of your home (to your garage or front door) if yours is a residential delivery, or to the loading dock if yours is a commercial delivery.

Unfortunately, the truck freight company is not authorized to perform any assembly services nor can they place any items in a room of your choice. Once we email you the tracking information, you may contact the shipper directly to arrange for any additional services that you would like. You will be responsible for directly paying the truck freight carrier for any additional services.

About Estimated Shipping Times

At Budget Mailboxes, we do our best to provide you with accurate shipping times for our products. These shipping times are estimates only.

The "Usually Ships In" time-frame quoted on our website is provided to Budget Mailboxes by each manufacturer and it is an estimate of the average number of business days it takes the manufacturer to process your order and ship the item from their warehouse. These shipping times are not a guarantee. If you have a time-sensitive project, we recommend that you call a sales specialist at (866) 707-0008 or Live Chat to arrange expedited shipping.

Products marked "In Stock" on our website are items that we have in stock or items for which the manufacturer has provided us a real-time inventory feed. These items normally ship from the warehouse within two business days; however, these products are subject to prior sale and availability and lead times are not guaranteed.

Occasionally, items shown to be in stock or available on our website get pre-sold. In this case, you will be sent an email notification that your item is on backorder, at which time, you will have the option to continue to wait for that item, cancel your order for a full refund, or select a different item to order. Custom made products can have varying ship times and we recommend ordering custom products well in advance to avoid any possible project delays.

Free Shipping?

Items marked “FREE SHIPPING!” on the product page will ship for free! Shipping charges, if any, will be indicated in your shopping cart and covers ground shipping within the continental United States. We won’t surprise you with any hidden charges or handling fees. Sales tax is charged on all orders shipped within the U.S. in accordance with current state regulations. The appropriate sales tax will be calculated and applied at checkout. Beware of companies who mask their shipping charges and surprise you with prohibitive shipping and handling fees or oversize charges at the end of the checkout process. Make sure you know the total cost of your purchase when shopping around.

Exclusions: Certain products we offer do carry associated shipping charges, either per-item or per-order amount. The total item shipping charges, if any, will be detailed in the shopping cart page prior to checkout.

The “Order Amount” for promotional shipping offers does not include, and the offer does not apply to, gift cards, bulk orders, applicable shipping charges, international fees, or sales tax. A shipping surcharge will apply to orders going to Alaska, Hawaii, and U.S. Territories. Some items have specific shipping charges, which amounts are not eligible to count toward the qualifying amount for reduced shipping rates or free shipping offers. Other eligible items in your cart at time of checkout will still count toward the qualifying total.

Here at Budget Mailboxes, we keep it simple. Our pricing is straightforward and all-inclusive, which saves you time and energy while providing a seamless shopping experience.