Customer Questions & Answers
Question: I have purchased 3 new Orleans post mailboxes. Our 3rd was just struck by lightning. I need to replace only the box in the bronze finish. We love this mailbox. Can you help?
Answer: This package has recently been discontinued and stock has been depleted.
Question: I have a black Victorian pedestal and I need to replace the back door.
Answer: Amco does not include this option as a replacement part. They offer replacement of the mailbox roof and the mailbox but not just the door.
Question: I am looking for a replacement pedestal availability in stucco color.
Answer: Replacement pedestals are available in Antique Moccasin, Black, Bronze, Desert Bronze and White. It is a special order item and you will need to contact us via phone for further inquiry and order.
Question: I am looking for information on the original cast iron period-piece pony express mailbox that your company is replicating. Do you make the original?
Answer: Hello Jen, we are an online retailer. We sell products but we do not manufacture them.
Question: Do you sell replacement locks?
Answer: We do sell replacement locks but not for Amco mailboxes.
Question: Good afternoon: Please advise if your replacement thumb latch lock - item # 5130 - fits the AMCO Pedestal Mailbox.
Answer: This latch is made for Architectural mailboxes, not Amco. We do not sell the replacement latch for Amco.
Question: I need replacement keys for my Amco Victorian wall mount mailbox. Can you help?
Answer: We do not sell keys or locks for Amco. You will need to contact them directly for these items.