Customer Questions & Answers
Question: I would love to order one of your boxes. Would you ship to South Africa? I would cover shipping costs.
Answer: Yes, we do ship internationally. When checking out, you select the country and will be advised to click on the Bongo checkout for international orders. All shipping cost and fees will be listed at that time.
Question: Are these postal legal in California?
Answer: All novelty boxes should be pre-approved with your carrier prior to ordering.
Question: How does the catfish mailbox attach to a post? Need bottom view to see various ways to install.
Answer: There are pre drilled holes through the bottom fins for attaching it to a mounting board of some kind. Since this can be mounted in various ways, the manufacturer has not provided any instructions but does provide tamper resistant hardware.
Question: I am looking for a quail-shaped mailbox.
Answer: We carry a few items with a Quail on them, but no quail-shaped box.
Question: Do you carry Rivers Edge Airstream lights.
Answer: River's Edge has a wide line of products; however, we only carry their mailboxes.
Question: Are you going to be getting Rivers Edge large mouth bass mailboxes anytime soon?
Answer: This item is currently out of stock and Rivers Edge has not advised as to when they expect them to be available.
Question: Does Rivers Edge still produce their red and gold shot shell casing mailbox?
Answer: It doesn't appear that they are currently producing that item.
Question: Where can I get replacemrnt parts? The flag broke off our catfish mailbox.
Answer: You will have to contact the manufacturer directly for replacement parts inquiry.
Question: I need a trout Mailbox?
Answer: Please search the word "trout" in the keyword search to view all the products. Please call if you need further assistance.
Question: Do you have a redfish mailbox?
Answer: No, we do not.
Question: Can you make a tuna mailbox?
Answer: No, I'm sorry, but we do not have a tuna mailbox available and are unable to make one at this time.