Question: Are there illuminated mailboxes in large cluster box design?
Answer: The outdoor solar lamp from Whitehall may be the closest outdoor lighting solution we have to fit what you describe. However, if you are purchasing new cluster mailboxes, these stucco mail centers can be configured with solar lamp toppers.
Question: Do high-security cluster mailboxes come with private locks?
Answer: Yes, high-security cluster mailboxes can be configured with optional private locks, or you can purchase the conversion kit for your existing units.
Question: Do cluster mailboxes come with the needed hardware to mount to the ground?
Answer: While they are not included by default, you can purchase four expansion or L bolts with your CBU mailbox. Just select the bolts you need from the options menu.
Question: Is there a wireless alert system to know if the mail has been delivered to my CBU? I live six streets from our cluster mailbox location.
Answer: Such a feature would be convenient, but it is not available at this time. However, it is a good idea for a future improvement.
Question: We have 120 tenant boxes in cluster style mailboxes and would like to cover them with a roof to protect customers and mail from direct rain. Do you represent or recommend any such covers?
Answer: Yes, the best solution we have is the outdoor Postal Kiosk by Vixen Hill. It is a prefabricated kiosk designed to house multiple units.
Question: Do you sell replacement locks?
Answer: Yes, we do. Let us know who the manufacturer of your cluster mailbox is and we will provide you with the exact item.
Question: Where can I find the hinge pins to install a CBU master door?
Answer: We sell the long hinge rod for Type III and Type IV mailboxes. However, they are specific to each manufacturer. You will need to verify who your mailbox manufacturer first.
Question: I am looking for a 10-door CBU unit. Do you have one?
Answer: The USPS Cluster Box Units are only available in a 4, 8,12,13, and 16 door configuration. However, you may be able to get approval for a 10 tenant 4C pedestal mailbox. Give us a call if you need more info.
Question: Are the 29-door units USPS approved?
Answer: Because the 29 door unit is a 4C pedestal mailbox, it requires approval from your local USPS. Note: it is not ADA compliant and does not meet the 1:10 parcel locker to customer compartment ratio, so please keep that in mind.
Question: Do you have a cluster mailbox with a doorbell for six units?
Answer: The only mailboxes that can be set up with a push-button doorbell are the 6 Tenant Vertical Apartment Style Mailboxes.
Question: How do I get new keys for my cluster mailbox?
Answer: You can either buy the key blanks and have them cut or you will need to buy new locks that will come with new keys. Give us a call for further guidance. We would be happy to help.
Question: How do you install the 3312R Regency CBU?
Answer: To start, you should already have a concrete pad location that meets USPS specifications. Once that is all set, please view our How to Install a Cluster Mailbox article. If you still have questions, please give us a call.
Question: Do you have a high-security cluster mailbox for 3 or 4 tenants? And can you supply one made of steel rather than aluminum? I have had three vandal break-ins.
Answer: The High-Security Cluster Box Units only come in configurations of 8, 12, 13, and 16 doors. However, we do have a recessed mailbox that comes with four tenant doors and is made of steel. Configure it as Free Standing if you do not intend to mount on a wall. Please call us if you need additional assistance.
Question: What is the largest cbu mailbox available?
Answer: The 16 Door with 2 Parcel Lockers and the 8 Door with 4 Parcel Lockers are the two largest USPS approved cluster mailboxes.
Question: Does the 16 tenant Salsbury cbu mailbox come with keys for each box?
Answer: Yes, all cluster mailboxes come with keys for each tenant box.