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Customer Service

Shop Easy with BudgetMailboxes Customer Support
Need help? Have questions about a product or need more information before placing an order? At BudgetMailboxes our mission is to make your shopping experience easy. That's why we provide you with all the information you need before placing your order. Use the helpful customer service links highlighting answers to common questions located to the left side of the screen to find exactly the answers you need. Or, if it's more convenient for you, feel free to call our knowledgeable customer service team at 800-366-8654 any time between Mon-Fri 8-9, Sat & Sun 9-6 EST or email us.

Or browse the answers to our most common Help questions:

Why Shop with
Here are four of the main reasons we are confident you will become a lifelong shopper at BudgetMailboxes:

Selection - We have the large selection. Can't find what you want? Call or email us.

Low Prices - We comb the web to make sure our prices are the lowest anywhere. If you see an item for less, email us. We can get you a better deal almost every time. We are proud to help you save money on the products you want.

Service - Whether you are thinking about buying, or you have already made a purchase, our knowledgeable sales and service staff is only a phone call or email away. We're here to serve your needs. Give us a call!

Quality - We sell merchandise from the top manufacturers in the world. We stand behind the quality of the products we sell and will replace any item that you receive that is not 100% as described.

Customer Satisfaction
If you are not satisfied with something, please send it back within 15 days of receipt and we will exchange, credit, or refund the cost of the item. Please note: Shipping and handling cannot be reimbursed for returns, so please be aware that if you are purchasing a product that has 'Free Shipping' our actual shipping costs will be deducted from your return refund. This applies to both the original outgoing and return shipping. In addition some of our items carry a restocking fee which will be deducted from your return. Please see our return policy for more information. For instructions on how to go about returning an item, please see "Returning An Item Or Order".

Industry Associations

We've been recognized by Nextag as being a trusted merchant who actively solicits consumer feedback to make sure that we're providing the highest level of service.
We have been recognized by as a merchant who provides a positive e-commerce experience for users and is actively engaged in providing the highest level of customer service.
We have been a proud member of Yahoo Stores for 4 years.

    Haven't found what you're looking for? Give us a call! Toll Free: (866) 707-0008

    60,000+ Satisfied Customers

    and counting...privacy-guaranteed
    What Makes Us Different?

    With 16,000+ Satisfied Customers, our biggest asset is undeniably our team!. We have outstanding customer service reps that are some of the friendliest and most knowledgeable in the industry.

    We value our customer's time; because of this, we are committed to the easiest ordering process imaginable. As a result, past customers love our prompt service and delivery, our expertise, and easy checkout process.

    Even though we are known for easy ordering, we're constantly working towards creating an even easier checkout process that allows you to save more time and feel more confident in your buying decision.

    Lowest Prices - We work hard to cut marketing expenses, so that we can re-invest that money into lowering our prices. Our business strategy is knowing that if we can give you the best value on the internet, with outstanding service, then you'll tell your friends about us. In our opinion, this is the best form of marketing.

    High Quality Products - Our buying team works hard to make sure that every single product featured in our catalog and websites are of the utmost quality. If a manufacturer is producing low quality products, we won't feature them.

    Prompt Delivery - We value your time, so we work hard with our manufacturers to process your order within 24 hours. Often times, we can process your order the same day.

    Wall Mount Mailboxes Locking Mailboxes Commercial Residential